Impact of COVID-19 (coronavirus)An update from the Fluent Money team - May 2020

COVID-19 has had significant impact for many businesses.

At Fluent we have done our utmost to adapt as quickly and as flexibly as possible, to ensure that we have maintained a satisfactory level of business operation and customer service. We want to assure you that we continue to give our customers all the support they need, while still protecting the wellbeing of both our staff and customers alike.

Accordingly, the majority of our Fluent workforce are now working remotely, but we are still trading healthily. It’s not quite business as usual, as without a shadow of a doubt, times have changed, and so has life as we knew it, but we want to assure you that Fluent are still here to assist you with your finances. We are embracing the changes, and we are even looking to make some of them more permanent fixtures for the future.

Our investment in technology and fintech solutions has been fundamental in these circumstances with an increased usage of electronic systems, and innovative ways of handling customers’ lending applications.

You can check the progress of your application as normal by logging in to MyFluent.co.uk or by using our MyFluent App on your Smartphone or Android device. Where possible, please do this in the first instance.

If you need to speak to us, you can call us on the number below and we'll make sure you speak to a member of our team.

We'll also keep this page updated with any changes.

The Fluent Office Risk Assessment for our premises at Rivington House can be viewed here.